At Tin Customize Online, we are committed to safeguarding the privacy and security of all personal information collected from our customers and website visitors. This Privacy & Data Protection Policy explains how we collect, use, and protect your data when you interact with our website or purchase our alloy and pewter products.

1. Company Information

Company Name: VBR THIVIAS TRADING 
Registration Number: 202103127324 (CA0323254-H)
Contact Number: +60108456315
Email: vbr-thivias@outlook.com

2. Data Collection

We may collect the following types of information:

• Personal Details: Name, contact number, email address, and shipping/billing address.
• Order & Payment Data: Products purchased, payment method, and transaction details (processed securely through our payment system).
• Website Analytics: IP address, device type, browsing activity, and other technical data to improve user experience.

3. Purpose of Data Use

Collected data may be used to:

• Process and fulfill orders accurately and efficiently.
• Provide updates on order status, promotions, and company news.
• Improve website functionality, product offerings, and customer services.
• Comply with legal requirements and protect company interests.

4. Data Sharing

We do not sell or rent personal data. Information may only be shared with:

• Shipping partners, to ensure proper delivery.
• Payment processors, to securely handle transactions.
• Legal authorities, when required by law.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance browsing, analyze traffic, and improve performance. Users can disable cookies in their browser, though some features may not function properly.

6. Data Security Measures

We employ administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or misuse of personal data.

7. International Customers

Personal data from international customers may be transferred to Malaysia for order fulfillment and support. Customers are responsible for customs duties, taxes, and compliance with their local regulations.

8. User Rights

You have the right to request access, correction, or deletion of your personal data. For assistance, please contact us via vbr-thivias@outlook.com

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect their personal data.

10. Policy Updates

This policy may be updated periodically. Any changes will be reflected in the revised “Last Updated” section of this page.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at vbr-thivias@outlook.com